I know the post below and we have E3 so the archive should be shown but its not visible. ![]() ![]() 7 hours ago The user can add the mailbox via more settings>advanced as additional mailbox and user sees the Shared Mailbox in Outlook but the user does not see the Archive of the Shared Mailbox in O365. Mark the reply as an answer if you find it is helpful. Outlook Not Showing Archive For Shared Mailbox In Office 365. To a user mailbox instead of original shared mailbox. If so, the shared mailbox may be enabled in AD, so the client users can use this shared mailbox name and password to setup account in Outlook or ActiveSync device. In your posting, you enabled a "Password" for shared mailbox. There is no method to add a Shared mailbox to mobile devices unless you convert the Shared mailbox to normal User mailbox: For more information about shared mailbox in Exchange server, please refer to: To access a shared mailbox, users must first be granted Send As or Full Access permissions As a result, users can’t log into it them directly. ![]() A shared mailbox is a type of user mailbox that doesn’t have its own user name and password in Exchange server.
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